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If you are not completely satisfied with your order, submit a return request from your account.

1) Log in to your account to select the product you wish to return and select the reason for the return. Save your selection, download the return form and print.
2) Include the printed return form in the return package. The return form will be used to process your refund.
3) Ship the package using the carrier of your choice. We recommend using a carrier that will provide you with a return tracking number.

Please Note: We do not accept in-store returns at this time.

Exchanges can be made within 30 days of receipt and are subject to availability, as item(s) you wish to exchange may be out of stock or no longer available.
All sale and discounted items can be returned for exchange or refund within 14 days of the delivery date.
After 14 days of the delivery date, all sale items become Final Sale.

Refund:
The refund will be credited back to the original form of payment method used to make your purchase.

Exchanges:
An exchange will be processed upon availability. If an item is unavailable, a refund will be processed.

More details: terms and conditions and FAQ.

You can also contact Customer Service:
- by e-mail: customer.service@agnesb.us
- by telephone: 1-888-AGNESB2 from Monday to Friday, 10am to 6pm (Eastern Time Zone)

FedEx Ground - $12 > $14
Delivery occurs in 1 to 5 business day(s) by the shipper (within the contiguous U.S).

FedEx Home Delivery - $12 > $14
Delivery occurs in 1 to 5 business day(s) by the shipper (within the contiguous U.S).

FedEx 2 days - $20 > $25
Delivery occurs in 2 business days by the shipper (within the contiguous U.S).

FedEx Standard Overnight - $40 > $45
Delivery occurs in 1 business day by the shipper (within the contiguous U.S).

Payment 100% secure.

We do not keep any data used for payment on file.
This data is encrypted and secured by a third party company: KOMODO.

We secure our payments to fight against fraud. We operate with the 3D Secure system which adds extra security when buying.

NEW! Your card is not charged until your order has been shipped.

You can review our FAQ section by clicking on the following link view frequently asked questions.

If you still need assistance please contact Customer Service:
- by e-mail: customer.service@agnesb.us
- by telephone: 1-888-AGNESB2 from Monday to Friday, 10am to 6pm (Eastern Time Zone)

You can review our FAQ section by clicking on the following link view frequently asked questions.

If you still need assistance please contact our Customer Service Department:
- by e-mail: customer.service@agnesb.us
- by telephone: 1-888-AGNESB2 from Monday to Friday, 10am to 6pm (Eastern Time Zone)